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Reliable. Connected. Proven.

Our mission is clear: helping people live healthier lives and helping make the health and care system work better for everyone.

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Helping healthcare teams across the nation

Providing innovative solutions across all major healthcare settings

Our systems are used by 100,000 healthcare professionals across 10,000 organisations, supporting seamless, connected care.

  • #1 clinical system supplier in primary care

    Supporting the evolving primary care landscape.

  • #2 clinical system supplier in community care

    Supporting high-quality care closer to home.

  • #1 clinical system supplier in community pharmacy

    Helping pharmacies to drive operational results and improve patient outcomes.

  • #1 independent patient services app

    Giving patients more control of their health.

  • #2 clinical system supplier in hospital pharmacy

    Closing the prescribing loop between wards, departments and pharmacies.

  • #1 clinical system supplier in A&E

    Supporting patient management, tracking and clinical workflow.

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Enabling better care through connected technology and insight

For nearly 40 years, our technology has enabled healthcare teams to deliver safe, high‑quality care. Today, we’re building on that by introducing new technologies, including AI, to improve productivity — giving teams faster access to insight, reducing manual tasks and freeing up more time for patient care. By supporting more proactive, out‑of‑hospital care and better information sharing across services, we help create joined‑up pathways and ensure people receive the right support closer to home. Working with life sciences partners, we use insight to support more effective treatments and improved patient outcomes.

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Sectors

Explore the market sectors we support

See how we can help your organisation.

Integrated care systems

Our market leading clinical systems, powerful analytics and business intelligence, combined with seamless interoperability and innovative learning solutions, are empowering integrated care systems (ICSs) to achieve transformation at scale.

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Community pharmacy

We’re providing community pharmacies with the innovative systems they need to work effectively, provide the best service to their customers, supporting their changing role towards service delivery.

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Primary care

As the leading GP clinical IT system provider we have a long history of supporting primary care teams, from individual practices to larger PCNs.

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Community care

We’re helping to break down the traditional boundaries between care settings so that clinicians providing care in a community setting have much faster digital access to essential patient information.

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Secondary care

Our technology is embedded in trusts throughout the UK, supporting a range of hospital departments to provide effective care for patients with complex and often life-threatening conditions.

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Hospice care

Our specialist knowledge and expertise have gone into developing solutions to support palliative care teams.

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Pharmaceutical industry

We’re working in partnership with the pharmaceutical industry to accelerate the research, development and delivery of more effective treatments through data driven insights.

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Academic research

We have a long history of helping academic researchers generate meaningful healthcare insights, and we’re investing further to enable improved population health.

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Looking for product support and updates?

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Solutions

Leading healthcare software and solutions

Supporting better care through innovative technology.

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  • Medicines Optimisation 8

    Medicines Optimisation

    Supported by analytics and population health management, our portfolio is designed to make prescribing safe, cost effective and simple.

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  • Collaborative PCN working 8

    Collaborative PCN working

    We’re providing PCNs with the right tools to collaborate effectively, share resources and strengthen their service offering.

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  • Pharmacist in the background with patient carrying child and prescription facing the camera

    Empowering pharmacies

    Manage dispensing, services, and patient engagement seamlessly with our comprehensive technology designed for the modern pharmacy landscape.

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  • One person sat working at a computer at a desk, whilst a woman leans over to point and discuss something on screen

    Clinical trial recruitment

    Connecting study sponsors with our vast community of healthcare professionals and patients to source quality clinical trial candidates at speed.

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  • Three smartly dressed people sat at a desk smiling in the same direction

    Proactive care with Pathway

    Our innovative Pathway solution is enabling healthcare teams to easily identify groups of at-risk patients to deliver proactive diagnosis, treatment and management.

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  • Proactive Care Header 8

    Data driven transformation

    Identify and manage cohorts of patients, take actionable steps and measure the impact of interventions for scaled data driven transformation.

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  • Man looking at laptop screen, looking at graphs and data

    Unlocking insights with Explorer

    Whether you’re driving research, improving care delivery, or analysing market trends, we can equip you with the tools to make impactful, data-driven decisions.

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    GP IT managed service

    Our managed service gives your practices a single point of contact for IT issues — resolving problems fast, reducing downtime, and helping teams stay focused on delivering great care.

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News and insights

Catch up on what’s going on across Optum

Don't miss what we've been up to, check out our latest updates below.

  • Our news & insights

    Take a look at our latest articles, news, blogs and customer stories.

    News and insights
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  • GP at desk primary care

    Article

    Embracing digital solutions for enhanced patient care

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    Customer story

    How London pharmacies are increasing footfall with Patient Access for Professionals

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