
Customer Story
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EMIS GroupPatient Access helps save precious time for both GPs and patients by providing patients with the ability to manage their health online and via the mobile app.
The service allows patients to book appointments, order repeat prescriptions, access their medical records and view test results, all online. 24-hour availability means that patients can access the services they need outside of practice hours and don’t have to wait to speak to reception. This means that patients can manage their health at a time and place that best suits them, reducing the need to visit the practice.
Giving patients this level of control over their health also helps to save time in the practice. Because they’re able to book and cancel appointments online and ensure their appointments are at a time that suits them, patients are more likely to attend the appointments they really need and cancel those they don’t. This helps to reduce DNA rates and frees up more appointment times for patients in urgent need. It also reduces the number of appointments booked to request repeat prescriptions and receive test results, giving clinicians more time to focus on other tasks.
Patient Access also helps to improve communication between clinicians and their patients by enabling secure, two-way messaging. This means that minor conditions, test results and prescriptions can be discussed privately without a physical appointment. Not only does this prevent the patient from unnecessary travel, it also keeps clinicians’ diaries free for urgent appointments.
Secure record sharing also enables clinicians to share patient information with other clinical teams involved in the care of a patient, providing accurate and joined-up care.
To help promote Patient Access to your patients, we’ve produced some posters, flyers and appointment cards. You can download these on EMIS Now.
Easily manage your services, availability and appointments. Pharmacists using the platform can capture walk-in and phone bookings alongside any appointments booked online by customers, all in the same calendar. The platform also allows pharmacists to offer physical and virtual appointments via telephone or video.
Giving patients control over their health and allowing them to book their own appointments saves time. This allows pharmacies to focus on other tasks.
Customer Story
Customer Story